Privacy Policy

Privacy Policy

Aug 11, 2025 ~ present

KFPI legally processes and safely manages personal information in compliance with the 「Personal Information Protection Act」 and related laws to protect the freedom and rights of information subjects. Accordingly, in accordance with Article 30 of the Personal Information Protection Act, the following personal information processing policy is established and disclosed to inform data subjects of the procedures and standards for personal information processing and to promptly and smoothly handle complaints related thereto.

This Privacy Policy applies to the following websites operated by the Processor.

- Hansik Portal(www.hansik.or.kr)

Indication of Key Personal Information Processing Details(Labeling)

※ Hovering over the table of contents will display the main contents of the personal information processing.
※ For detailed information on personal information processing, please refer to the main text of the personal information processing policy below.
※ Selecting the table of contents will take you to the main text.

Table of Contents

Article 1
Purpose of processing personal information
NEW
Article 2
Processing items and retention period of personal information
Article 3
Status of personal information file registration
NEW
Article 4
Provision of personal information to third parties
Article 5
Criteria for determining when additional use or provision of personal information occurs continuously
Article 6
Consignment of processing personal information
Article 7
Destruction of personal information
NEW
Article 8
Rights, obligations and methods of exercise of the information subject and legal representative
Article 9
Measures to ensure the safety of personal information
Article 10
Matters related to installation, operation and refusal of automatic personal information collection devices
Article 11
Chief Privacy Officer
Article 12
Request to view personal information
NEW
Article 13
Methods of redress for infringement of rights
Article 14
Matters related to processing of pseudonym information
NEW
Article 15
How to choose whether sensitive information can be disclosed and whether it should be kept private
Article 16
Processing of personal information of children under the age of 14
NEW
Article 17
Management of Audio and Video Recordings of Civil Petition Consultations
Article 18
Results of the Privacy Impact Assessment
NEW
Article 19
Personal information protection level evaluation results
NEW
Article 20
Installation and operation of fixed and mobile video information processing devices
Article 21
Enhanced measures for protecting personal information
NEW
Article 22
Change History of Privacy Policy
[Go to previous Privacy Policy]
Article 1 Purpose of processing personal information
  • ① Personal information being processed by KFPI will not be used for purposes other than the following, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent from the information subject.
    • 1. Integrated membership registration and management
    • - We process personal information for the following purposes: Confirmation of intent to register as a member, identification and authentication of the member in accordance with the provision of membership services, maintenance and management of membership qualifications, Prevention of unauthorized use of services, confirmation of consent of legal representative when collecting personal information of children under the age of 14, various notifications and notices, complaint handling, and dispute resolution.
    • 2. Processing of civil affairs
    • - Personal information is processed for the following purposes: Confirmation of the identity of the complainant, confirmation of the civil affairs, contact/notification for fact-finding, notification of processing results
    • ※ The above indicates the general purpose of processing. For details on the purpose of processing, refer to Article 2 of this processing policy.
Article 2 Processing items and retention period of personal information
  • ① KFPI processes and retains personal information within the personal information retention and use period in accordance with the law or within the personal information retention and use period agreed to when collecting personal information from the information subject.
  • ② KFPI processes the collected personal information and the retention period to the minimum required to achieve the processing purpose.
  • ③ KFPI processes the following personal information without the consent of the data subject based on legal grounds.
NO Personal Information File Name Processing basis Basis for notification Purpose of processing Personal information item Retention period
Required Optional
1 Information on the counterparty to the contract Article 116 of the Enforcement Decree of the Act on Contracts to Which the State is a Party Article 15, Paragraph 1, Subparagraph 3 of the Personal Information Protection Act (Performance of Responsible Duties) Handling contract conclusion work Name, date of birth, home address, mobile phone (contact number), E-Mail -10years
2 Employee Personnel Information Article 41 of the Labor Standards Act and Article 20 of the Enforcement Decree, Article 145 of the Enforcement Decree of the Employment Insurance Act Article 15, Paragraph 1, Subparagraph 3 of the Personal Information Protection Act (Performance of Responsible Duties) Handling internal HR tasks Name, date of birth, home contact number, home address, mobile phone (contact number), e-mail, resident registration number Other (emergency contact number, family information, education, career, qualification, military service, entry/exit information)
semi-permanent
3 Receiving and processing online inquiries Article 27, 32 of the Act on the Handling of Civil Petitions Article 15, Paragraph 1, Subparagraph 3 of the Personal Information Protection Act (Performance of Responsible Duties) Receipt and Processing of Civil Petitions email, Inquiry details - 5years
4 Integrated Member Information Integrated service information provision and membership classification Article 15, Paragraph 1, Subparagraph 4 of the Personal Information Protection Act (Conclusion of a Contract) Integrated service information provision and membership classification Name, email, contact information (mobile phone), ID, Password, Residence type - until the withdrawal of membership
  • ④ KFPI processes the following personal information with the consent of the data subject in accordance with Article 15, Paragraph 1, Subparagraph 1 and Article 22, Paragraph 1, Subparagraph 7 of the Personal Information Protection Act.
NO Personal Information File Name Purpose of processing Personal information item Retention period
Required Optional
1 Integrated Member Information Integrated service information provision and membership classification - Occupation, purpose of membership until the withdrawal of membership
2 List of Korean food research academic seminar participants Seminar Notice Name, email, contact information (mobile phone), affiliation, position - 1year
3 Korean food professional training information Business operation, follow-up management and information provision Name, email, contact information (cell phone), date of birth, home address, affiliation, education, qualifications, career, awards - 5years
4 Consent to use portrait rights, copyrights, and personal information video production Name, contact information (mobile phone), photo, video - 10years
5 HANSIK SAPCE E:EUM docent information Trainee selection and curriculum operation, 1365 volunteer registration and management, docent activity support and activity fee payment Name (Korean, Chinese, English), date of birth, contact information (cell phone), email, 1365 user ID Education, career, foreign languages, certifications, and self-introduction 2years
6 List of Hansik Portal reservations Manage Bookers Name, email, contact information (mobile phone), age range, gender, nationality - 2years
7 List of Hansik Magazine subscribers Magazine Distribution Name, email, nationality, gender, age range - 5years
8 List of reporters Management of KFPI reporters entering and exiting Name, affiliation, email - 5years
9 Contact information for informants of local food documentation project Report on the local food documentation project Name, contact information, address - 10years
10 HANSIK SAPCE E:EUM 'Friends Nanumi' Volunteer Group Information Volunteer Group Management Name, date of birth, email, contact number, affiliation, 1365 ID - 2years
11 List of Korean Food Content Supporters Operation and management of Korean food content supporters Name, contact information, address, E-Mail - 1year
12 List of participants in the 2025 young chef training curriculum support project Operation and management of Korean young chef training program Name, contact information, E-Mail, date of birth Information about education, career, and qualifications 1year
  • ⑤ If there is no login record for more than 1 year, the account will be converted to a dormant account, and the integrated membership information of members who have not logged in for more than 1 year after conversion to a dormant account will be deleted.
  • ⑥ For more detailed information on the processing of personal information other than what is described, you can check the list of personal information files disclosed by KFPI in accordance with the instructions in the <Personal Information File Registration Status> section below.
Article 3 Status of personal information file registration
  • ① Detailed information on personal information files held by KFPI can be found through the link below.

Personal Information Protection Commission’s Personal Information Portal → Personal Services → Request to exercise information subject rights, view personal information, etc. → Search for personal information files → Search for “KFPI” in the institution name search

The list of personal information files
Article 4 Provision of personal information to third parties
  • ① KFPI processes the personal information of the data subject only within the scope specified in the purpose of processing personal information, and provides personal information to third parties only in cases corresponding to Articles 17 and 18 of the Personal Information Protection Act, such as consent from the data subject or special provisions of the law. In other cases, the personal information of the data subject is not provided to third parties.
  • ② KFPI may provide personal information to third parties in the following cases.
    • 1. When separate consent is obtained from the information subject
    • 2. When there are special provisions in other laws
    • 3. When it is clearly deemed necessary for the urgent benefit of life, body, or property of the information subject or a third party.
    • 4. If personal information is used for purposes other than the intended purpose or does not provide it to a third party, it is impossible to perform the duties prescribed by other laws and the case has been reviewed and resolved by the Protection Committee.
    • 5. When necessary to provide information to foreign governments or international organizations for the implementation of treaties and other international agreements.
    • 6. When necessary for investigation of crime and filing and maintenance of indictment
    • 7. When necessary to carry out the court's judicial duties
    • 8. When necessary for the execution of punishment, custody, and protective measures
    • 9. In case of urgent need for public safety and security, such as public health
  • ③ KFPI provides personal information to third parties as follows.
NO Processing basis Recipient Provision purpose Provided items Period of retention and use
1 Article 13, Paragraph 2 of the Public Institutions Management Act, Article 17, Paragraph 3 of the Enforcement Decree of the same Act Korea Standards Association For the 2024 KFPI Customer Satisfaction Survey, a survey was conducted on those who directly experienced the services provided by the institution. Name of service received, name (corporation name), affiliation, position, phone number, email address 2024.11.22.~2025.4.30
  • ④ Information regarding the third-party provision of personal information that previously occurred at KFPI can be found on the following bulletin board.
  • Notice board for third-party provision of personal information
  • ⑤ In accordance with the “Guidelines for the Processing and Protection of Personal Information in Emergency Situations” jointly announced by relevant government ministries, KFPI may provide personal information to relevant organizations without the consent of the information subject in the event of an emergency such as a disaster, infectious disease, an incident or accident that poses an imminent danger to life or body, or an imminent loss of property. For more information, please refer to the “Guidelines for the Processing and Protection of Personal Information in Emergency Situations.”
  • Personal information processing and protection rules in case of emergency
Article 5 Criteria for determining when additional use or provision of personal information occurs continuously
  • ① KFPI may additionally use and provide personal information without the consent of the information subject in consideration of the matters under Article 14-2 of the Enforcement Decree of the Personal Information Protection Act in accordance with Article 15, Paragraph 3 and Article 17, Paragraph 4 of the Personal Information Protection Act.
  • ② The following are the matters that KFPI considers for additional use/provision without the consent of the information subject.
    • 1. Whether the purpose of additional use/provision of personal information is related to the original purpose of collection
    • 2. Whether additional use/provision is predictable in light of the circumstances or processing practices in which the personal information was collected
    • 3. Whether additional use/provision of personal information unfairly infringes upon the interests of the information subject
    • 4. Whether necessary measures to ensure security, such as pseudonymization or encryption, have been taken
Article 6 Consignment of processing personal information
  • ① In order to smoothly process personal information, KFPI entrusts the following personal information processing tasks.
NO Department Consignment Information Purpose of consignment Trustee Name (Contact Information) Re-entrustment Consignment period Assessment results
1 IT Security Task Force Integrated Member Information Hansik Portal System Operation Support and Maintenance Timonet Korea Co., Ltd.
(02-518-0549)
X 2025.2.1.~2026.12.31 Good
2 IT Security Task Force Personal authentication information Operation of website member registration authentication service Nice Information Service Co.,Ltd.
(02-2122-4000)
X 2024.11.1.~ 2025.10.31. Good
3 Digital Contents Team List of Hansik Magazine subscribers Magazine Distribution PR Wide Co.,Ltd.
(02-3454-1226)
X 2025.3.5. ~ 12.12. Good
List of reporters Press release distribution
4 K-Food Research Team Interviewer information Oral history research, recipe research History and Culture Content Research Institute
(031-251-9751)
X 2025.3.19. ~ 11.14. Good
  • ② When concluding a consignment contract, KFPI states in the contract or other documents matters related to responsibilities such as prohibition of processing personal information for purposes other than the performance of the consigned work, technical and administrative protection measures, restrictions on re-consignment, management and supervision of the consignee, and compensation for damages in accordance with Article 26 of the Personal Information Protection Act, and supervises whether the consignee safely processes personal information.
  • Prior to Consignment Contractual period In progress End of Consignment
    · Review the Necessity of Entrusting Personal Data Processing Tasks
    · Determine the Minimum Scope of the Entrustment
    · Establish a Personal Data Protection Plan for the Entrustee
    · Prepare a Standard Personal Data Processing Entrustment Agreement
    · Obtain a Security and Confidentiality Pledge from the Entrustee
    · Provide Guidelines and Compliance Requirements to the Entrustee
    · Disclose Entrustment Details in the Privacy Policy
    · Obtain Separate Consent for Re-entrustment
    · Conduct quarterly inspections and training sessions for entrustees · Obtain a Certificate of Personal Data Destruction/Return and a Security Assurance Statement
    · Revoke the Entrustee’s Access Privileges
  • ③ In the event that the content of the entrusted work or the entrustee changes, we will disclose it without delay through this personal information processing policy.
  • ④ In the event of any changes to the details of the entrusted tasks or the entrustee, we will disclose such changes without delay through this personal information processing policy.
Article 7 Destruction of personal information
  • ① KFPI, in principle, destroys personal information without delay once the purpose of processing the personal information has been achieved. The procedures, deadlines, and methods for destruction are as follows.
    • - Destruction Procedure
        Personal information is moved to a separate space immediately after the purpose is achieved and stored for a certain period of time in accordance with internal policies and other relevant laws and regulations before being destroyed. Personal information moved to a separate space will not be used for any other purpose unless required by law.
    • - Destruction period and method
        When personal information becomes unnecessary, such as when the retention period expires, the purpose of processing personal information is achieved, or the relevant business is abolished, it will be destroyed without delay. Personal information recorded and stored in electronic files will be destroyed so that the records cannot be reproduced, and personal information recorded and stored in paper documents will be destroyed by shredding or incineration.
  • ② In cases where the retention period for personal information agreed upon by the data subject has expired or the processing purpose has been achieved, but personal information must be retained in accordance with other laws and regulations, the personal information will be transferred to a separate database (DB) or stored in a different location according to the following criteria.
    • 1. Records of transactions such as display, advertisement, contract contents and performance according to Article 6 of the Act on Consumer Protection in Electronic Commerce, etc.
      • - Records on display and advertising: 6 months
      • - Records on contracts or cancellation of subscriptions: 5 years
      • - Records on payment and supply of goods, etc.: 5 years
      • - Records on consumer complaints or dispute resolution: 3 years
  • ③ You can check the items of personal information retained in accordance with other applicable laws and their respective retention periods in the Personal Information File Registration section of this Privacy Policy.
Article 8 Rights, obligations and methods of exercise of the information subject and legal representative
  • ① The data subject (in the case of a person under the age of 14, the legal representative) may exercise the right to view, correct or delete personal information, suspend processing, withdraw consent, and refuse or explain automated decisions at any time (hereinafter referred to as “exercise of rights”).
    • 1. Request to view personal information
      The data subject may request to view personal information in accordance with Article 35 (Viewing personal information) of the Personal Information Protection Act.
    • 2. Request to correct or delete personal information
      The data subject may request to correct or delete personal information in accordance with Article 36 (Correction or deletion of personal information) of the Personal Information Protection Act.
    • 3. Request to suspend personal information processing and withdraw consent
      The data subject may request to suspend processing in accordance with Article 37 (Suspension of personal information processing, etc.) of the Personal Information Protection Act.
    • 4. Request to refuse or explain automated personal information processing
      The data subject may request to refuse or explain automated decisions in personal information processing in accordance with Article 37-2 (Data subject’s rights regarding automated decisions, etc.) of the Personal Information Protection Act.
  • ② The procedures for viewing, correcting, deleting, and suspending processing of personal information are carried out according to the following procedures.
    • 1. The procedures for viewing, correcting, deleting, and suspending processing of personal information
    • 2. How to request access to personal information, etc.
          To exercise rights under Paragraph 1, you can apply online through the ‘Personal Information Portal(www.privacy.go.kr)’or apply offline to the department that handles and manages personal information files.
      • Online (Internet) offline (in writing)
        1. Access the ‘Personal Information Portal’ website (www.privacy.go.kr)
        2. Click on ‘Personal Information Viewing Request’ in Civil Complaints Center
        3. Verify your identity using i-PIN or mobile phone authentication
        4. Click on ‘Personal Information File List Search’ to select the organization
        name and personal information file name
        5. Click on ‘Personal Information File List Search’ to select the organization
        name and personal information file name
        6. Fill out the request form and submit the civil complaint
        1. Fill out the personal information access request form and
        submit it to the personal information file management department
        ※ When filling out the application form, confirm and write down the name
        of the personal information file you wish to access and
        the name of the processing department
        2. You must present an ID card such as a resident registration card, driver's license,
        or passport to verify the information subject
        ※ If applying through a proxy, you must submit a 'power of attorney'
      • ※ [Personal Information Protection Commission’s Notice on Personal Information Processing Methods, Appendix 8] Personal Information Access Request Form
      • Download the Personal Information Access Request Form
      • ※ [Personal Information Protection Commission’s Notice on Personal Information Processing Methods, Appendix 11] Power of Attorney
      • Download the power of attorney
  • ③ When requesting access, correction/deletion, or suspension of processing in accordance with information subject rights, KFPI verifies whether the person making the request is the person himself or a legitimate agent.
  • ④ If the data subject is dissatisfied with the measures taken, such as refusal to exercise rights or partial inspection, he or she may file an objection by submitting an objection application within 30 days from the date of receiving the notification result.
    Form of objection to measures such as viewing of personal information
  • ⑤ Information subjects using services that involve membership registration may withdraw consent to the collection and use of personal information related to membership registration at any time through ‘Membership Withdrawal’.
  • ⑥ If the information subject's consent to the fact that an automated decision will be made has been obtained or has been notified in advance through a contract, etc., or if it is clearly stipulated in the law, refusal of the automated decision is not recognized and only a request for explanation and review is allowed. I do.
  • ⑦ KFPI does not process any personal information by means of automated decision-making at present.
    • 1. Restrictions on requests to view personal information
      • 1) When access is prohibited or restricted by law
      • 2) When there is a risk of harm to another person's life or body or unfair infringement on another person's property or other interests
      • 3) In the event that a public institution causes significant disruption when performing the following tasks
        • a. Tasks related to tax imposition, collection, or refund
        • b. Tasks related to performance evaluation or selection of students at schools of all levels under the Elementary and Secondary Education Act and the Higher Education Act, lifelong education facilities under the Lifelong Education Act, and other higher education institutions established under other laws
        • c. Tasks related to examinations and qualification examinations related to academic ability, skills, and employment
        • d. Tasks related to ongoing evaluation or judgment regarding calculation of compensation and benefits, etc.
        • e. Tasks related to audits and investigations in progress under other laws
    • 2. Restrictions on requests for correction/deletion of personal information
      • 1) In cases where special procedures are stipulated in other laws regarding correction or deletion of personal information
    • 3. Restrictions on requests to suspend personal information processing and withdraw consent
      • 1) When there is a special provision in the law or it is inevitable to comply with legal obligations
      • 2) When there is a risk of harm to another person's life or body or a risk of unfairly infringing upon another person's property or other interests
      • 3) When a public institution cannot perform its duties stipulated in other laws if it does not process personal information
      • 4) When it is difficult to fulfill a contract, such as when it cannot provide the service agreed upon with the information subject if it does not process personal information, and the information subject has not clearly expressed its intention to terminate the contract
    • 4. Restrictions on requests for automated personal information rejection, explanation, etc.
      • 1) If the personal information subject to the notification request is included in a personal information file that falls under any of the items in Article 32, Paragraph 2
      • 2) If there is a risk of harm to another person's life or body due to the notification, or a risk of unfairly infringing upon another person's property or other interests
Article 9 Measures to ensure the safety of personal information
  • ① KFPI is taking the following safety measures in accordance with Article 29 (Duty of Safety Measures) of the Personal Information Protection Act, such as establishing an internal management plan and keeping access records, to prevent personal information being lost, stolen, leaked, forged, altered or damaged.
    Classification Categories Main points
    Administrative Establishing and implementing an internal management plan Establishing and implementing an internal management plan for the safe processing of personal information.
    Minimization and education of personal information handlers The person in charge of handling personal information is designated and managed only for the necessary personnel, and education for safe management is provided for handlers.
    Conducting regular self-inspection In order to secure stability related to the handling of personal information, we conduct regular inspections to protect personal information.
    Technical Restrictions on Access to Personal Information We take necessary measures to control access to personal information by granting, changing, and canceling access to database systems that process personal information, and use intrusion prevention systems to control unauthorized access from outside.
    Keeping and preventing forgery of access records We keep and manage records (logs) accessed to the personal information processing system for at least a year, and use security functions to prevent forgery, theft, and loss of access records.
    Encrypting personal information The data subject's unique identification information and password are encrypted and managed. It also has separate security features, such as encrypting and using sensitive data when stored and transferred.
    Technical countermeasures against hacking In order to prevent leakage and damage of personal information by hacking or com puter viruses, security programs are installed, periodic updates/inspection is conducted, systems are installed in areas where access is controlled from the outside, and technical/physical monitoring and blocking are provided.
    Physical Access control for unauthorized persons A separate physical storage place for the personal information system that stores personal information is established and operated with access control procedures for access control are established and operated.
Article 10 Matters related to installation, operation and refusal of automatic personal information collection devices
  • ① In order to provide individual services and convenience to information subjects, the agency stores usage information and uses "cookie" from time to time.
  • ② Cookies are information sent by the server (http) used for website operation to the information subject's browser and are stored on the information subject's computer or mobile, and are automatically transmitted from the information subject's browser to the server when accessing the website.
  • ③ The information subject can set settings such as allow cookies, block cookies, etc. through browser option settings.
  • ▷ Allow/Block Cookies in Web Browser
browser Setup Method
Chrome Select '⁝' display at the top right of the web browser → New secret window (short key: Ctrl+Shift+N)
Edge Top right of Web browser'…' Select Display → New InPrivate window (short key: Ctrl+Shift+N)
Whale Select '⁝' display at the top right of the web browser → Set → Privacy → Save Internet usage history
  • ▷ Allow/Block Cookies in Mobile Browser
browser Setup Method
Chrome Select '⁝' display at the top right of your mobile browser → New Secret tab
Edge Mobile Device Settings → Safari → Advanced → Block All Cookies
Whale Select the 'tab' icon below the mobile browser → Turn on the secret mode → Start
Article 11 Chief Privacy Officer
  • ① KFPI is responsible for overall management of personal information processing and has designated a personal information protection officer as follows to handle complaints and provide remedies to data subjects related to personal information processing.
    • Classification Department Name Contact Information
      Chief Privacy Officer IT Security Task Force Kim Hee Soo Tel 02-6320-8435
      Personal Information Protection Manager IT Security Task Force Park Bo Mi Tel 02-6320-8437
      Fax 02-6320-8499
      Email parkbm@hansik.or.kr
    • ② The data subject may inquire about all personal information protection-related matters, such as damage relief, that arise while using KFPI’s services to the personal information protection officer and the department in charge. KFPI will respond to and process the data subject’s inquiries without delay.
Article 12 Request to view personal information
  • ① The data subject may request access to personal information in accordance with Article 35 of the Personal Information Protection Act to the department below. KFPI will endeavor to ensure that requests for access to personal information are processed promptly.
  • Classification Department Name Contact Information
    Personal Information Protection Manager IT Security Task Force Park Bo Mi Tel 02-6320-8437
    Fax 02-6320-8499
    Email parkbm@hansik.or.kr
    • - Request procedures, such as viewing personal information through the person in charge
  • ② If the information subject wishes to request access to personal information for a specific task or department, he or she may do so to the department below.
  • Department Contact Information
    Division of Business Innovation 02-6320-8413
    Division of Audit 02-6320-8404
    Strategic Planning Team 02-6320-8422
    Management Support Team 02-6320-8412
    Digital Contents Team 02-6320-8434
    IT Security Task Force 02-6320-8437
    Future Business Development Team 02-6320-8443
    K-Food Promotion Team 02-6320-8452
    K-Food Research Team 02-6320-8463
    Hansik Space Management Team 02-6320-8479
  • ③ In addition to the viewing request reception and processing department in Paragraph 1, the information subject can also request viewing of personal information through the Personal Information Protection Commission’s ‘Personal Information Portal’ website.
    • - Personal information comprehensive portal → Civil complaints → Request to view personal information, etc. (i-PIN, real name authentication via mobile phone required)
    • Personal Information Portal Access Request
    • - Request procedure for viewing personal information, etc. through the personal information portal
Article 13 Methods of redress for infringement of rights
  • ① KFPI strives to guarantee the information subject's right to self-determination of personal information and to provide consultation and relief for damage caused by personal information infringement. If you need to report or consult, please contact the department in charge below.
  • Classification Department Name Contact Information
    Personal Information Protection Manager IT Security Task Force Park Bo Mi Tel 02-6320-8437
    Fax 02-6320-8499
    Email parkbm@hansik.or.kr
  • ② The data subject may apply for dispute resolution or consultation to an external organization other than KFPI to receive relief for personal information infringement. For reports or consultations regarding personal information infringement, please contact the organizations below.
  • Name of institution Responsibilities Contact Information Website
    Kopico Report of personal information infringement, request for consultation (no area code)
    1833-6972
    www.kopico.go.kr
    Personal Information Infringement Report Center Request for personal information dispute mediation, collective dispute mediation (civil) (no area code) 118 privacy.kisa.or.kr
    Electronic Cybercrime Report & Management system Investigation of crime related to personal information infringement (no area code) 182 ecrm.police.go.kr
  • ③ A person whose rights or interests have been infringed due to a disposition or omission (failure to do something that should be done) by the head of a public institution in response to a request pursuant to the provisions of Articles 35, 36, and 37 of the Personal Information Protection Act shall be subject to the Administrative Appeals Act. Administrative judgment may be requested in accordance with the provisions hereof.
  • Name of institution Responsibilities Contact Information Website
    Administrative Appeal Support for citizens whose rights and interests have been infringed upon by illegal or unfair administrative actions to easily obtain relief (no area code) 110 www.simpan.go.kr
Article 14 Matters related to processing of pseudonym information
  • ① KFPI may use personal information collected for statistical compilation, scientific research, public interest record preservation, etc. by anonymizing it so that specific individuals cannot be identified, but there is currently no information that has been anonymized.If personal information is used by anonymizing it, the relevant information will be disclosed through the personal information processing policy.
  • ② When processing pseudonymized information, KFPI will take technical, managerial, and physical measures to ensure safety, such as separately storing additional information to restore pseudonymized information to its original state, in accordance with Article 28-4 of the Personal Information Protection Act (Obligation to Take Safety Measures for Pseudonymized Information, etc)
Article 15 How to choose whether sensitive information can be disclosed and whether it should be kept private
  • ① In the process of providing goods or services, KFPI may include sensitive information of the information subject in the information disclosed.
  • ② <Sensitive information> refers to personal information that may infringe upon the privacy of the information subject, such as health, political views, etc.
  • ③ KFPI is working to reduce the possibility of personal information being disclosed by partially hiding the author's name on citizen participation bulletin boards such as the Citizens' Voice bulletin board.
  • ④ When using the bulletin board, the information subject can prevent the disclosure of sensitive information by setting the posting to private.
    · How to Set to Private: Create a post → Select Public/Private option → Set to Private
Article 16 Processing of personal information of children under the age of 14
  • ① If consent is required to process the personal information of a child under the age of 14, KFPI obtains consent from the child's legal representative.
  • ② When KFPI receives consent from a legal representative regarding the processing of personal information of a child under the age of 14, KFPI may request minimum information from the child, such as the name and contact information of the legal representative. We will verify this fact by having the legal representative indicate whether or not he or she agrees on the website that posted the consent content and notifying the legal representative via text message that the consent has been confirmed.
Article 17 Management of Audio and Video Recordings of Civil Petition Consultations
  • ① In order to protect the officer in charge of handling civil petitions (hereinafter referred to as the "Handling Officer") from unlawful acts or obstruction of the performance of official duties by a petitioner, which may occur during the course of handling and responding to civil petitions, and to create a safe working environment for the Handling Officer, the Institute shall record audio or video of civil petition consultations when necessary. KFPI does not currently possess any personal information related to the content of civil petition consultations.
  • ② When proceeding with audio or video recording to protect a Handling Officer, notice that the consultation is being recorded shall be provided in advance through the methods below. Provided, however, that in an emergency, such as when verbal abuse or assault has already occurred or is imminent, recording may proceed without separate notification.
    - For in-person civil petition consultations, a notice of audio and video recording shall be posted, and prior notification shall be given at the start of the meeting.
  • ③ Measures to ensure the security of audio and video information files (hereinafter referred to as "Recorded Files") recorded during civil petition consultations are being implemented, including preventing unnecessary access by unauthorized persons and setting passwords.
  • ④ A data subject may request access to the Recorded Files of their own civil petition consultation. However, a request for access may be denied if there is a concern that it may infringe upon the privacy or freedom of a specific individual, taking into consideration the content of the Recorded Files and the circumstances of the recording.
  • ⑤ In accordance with Article 4 of the Act on the Handling of Civil Petitions and Article 4 of the Enforcement Decree of the same Act, when Recorded Files from a civil petition consultation are submitted to the competent investigative agency or court for the purpose of an accusation or complaint regarding a special civil petition, they may be submitted without separate consent from the petitioner. (Article 18, Paragraph 2, Subparagraph 7 of the Personal Information Protection Act)
Article 18 Results of the Privacy Impact Assessment
  • ① Among the personal information files operated by KFPI, there are no personal information files subject to a “privacy impact assessment” under Article 33 of the Personal Information Protection Act.
  • ② <privacy impact assessment> is an evaluation that analyzes the risk of personal information infringement and derives improvements based on criteria such as the number of information subjects (amount of personal information held) and the processing of sensitive information or unique identification information (resident registration number, etc)
  • ③ If the personal information processing system being operated in the future and the system to be built in the future are subject to a “privacy impact assessment,” KFPI will conduct a personal information impact assessment to investigate, analyze, and evaluate the impact on the personal information of the information subject.
Article 19 Personal information protection level evaluation results
  • ① In order to safely manage the personal information of information subjects, KFPI receives <Personal Information Protection Level Assessment> conducted by the Personal Information Protection Committee every year in accordance with Article 11-2 of the Personal Information Protection Act.
  • ② KFPI received an ‘A’ grade in the 2024 Personal Information Management Level Diagnosis Evaluation.
SABCD 2022 개인정보 관리수준 진단 등급 SABCD 2022 개인정보 관리수준 진단 등급
SABCD 2023 개인정보 관리수준 진단 등급 SABCD 2023 개인정보 관리수준 진단 등급
SABCD 2024 개인정보 관리수준 진단 등급 SABCD 2024 개인정보 관리수준 진단 등급
정량평가
정성평가
  • ③ KFPI has taken the following improvements based on the results of the 2024 privacy level evaluation.
  • - Added guidance on the 'right to reject consent' in the consent form for collecting and using personal information on the homepage (subscription of the magazine)
  • Article 20 Installation and operation of fixed and mobile video information processing devices
    • ① KFPI installs and operates fixed video surveillance devices for the safety and management of its facilities, fire prevention, and the prevention and investigation of crimes.
    • ② KFPI does not install or operate mobile video surveillance devices.
    • ③ A data subject who wishes to request access to, confirmation of the existence of, or deletion of their personal video information processed by KFPI must submit a “Request Form for Access to and Confirmation of Existence of Personal Video Information.” However, this right is limited to personal video information in which the data subject is personally filmed.
    • ④ When a data subject requests access to, confirmation of the existence of, or deletion of their personal video information, the KFPI shall take necessary measures without delay. Provided, however, that the request for access to such personal video information may be restricted in accordance with the provisions of applicable law.
    • Request for Access to, Confirmation of Existence of, or Deletion of Personal Video Information
    • ⑤ ① More detailed information on the video information processing equipment installed and operated by KFPI can be found in the ‘Video Information Processing Equipment Operation and Management Policy’ published separately on this website.
    • Video Information Processing Equipment Operation and Management Policy
    Article 21 Additional privacy efforts
    • ① KFPI does its best to manage the personal information of the data subject safely, and in addition to the stability measures required by the Personal Information Protection Act, it is making various personal information protection efforts as follows.
    • Activities Main points
      Personal Information-Related Insurance Subscription 메리츠화재 로고
      Subscribe to insurance related to personal information protection damage compensation
      Strengthen the competence of the person in charge Completion of personal information protection officer's personal information-related qualification (CPPG) acquisition(CPPG) acquisition
      holding a joint council Discuss the direction of work, such as best practices and future developments and conduct various activities to improve awareness of personal information protection, such as personal information protection campaigns and internal slogans
      Check vulnerability Inspection of vulnerabilities in the personal information processing system (once a year), Conducted a complete survey of personal information files (quarterly)
      Entrustment of processing personal information Safely manage personal information through quarterly inspection and training of the on-site management status of the trustee.
    Article 22 Changes to the Privacy Policy
    • ① This Privacy Policy is effective from Aug 11, 2025.
    • ② This privacy policy has been revised for the following reasons
      • - Updated personal information retention details and personal information consignment information
      • - Updated legal provisions regarding the provision of personal information to third parties
      • - Added guidance on automated decision-making
      • - Updated remedies for rights infringements
      • - Added guidance on how to keep sensitive information private
      • - Updated the name of the 2024 Personal Information Protection Level Assessment
      • - Updated matters regarding the operation and management of video information processing devices
      • - Added forms related to personal video information
      • - Management of Audio and Video Recordings of Civil Petition Consultations
    • ③ You can check the changes between the previous privacy policy and the current privacy policy through the following comparison chart.
    • Privacy Policy Comparison Chart
    • ④ You can check the previous privacy policy below.
    • previous privacy policy
    • ⑤ The information subject may inquire about the contents of the personal information processing policy after revision of personal information to the personal information department. If you do not agree to the revised personal information processing policy, you may request correction or suspension of personal information processing.

    Instructions for installing the translation extension program.

    • 1. Search the web store on Google.

      Search the web store on Google.

      Search the web store on Google.

    • 2. Access to Chrome's web store.

      Access to Chrome's web store.

      Access to Chrome's web store.

    • 3. Search Papago.

      Chrome's web store Search Papago.

      Chrome's web store Search Papago.

    • 4. Instructions for installing the translation extension program.

      Extended Program -> Papago Translation

      Extended Program -> Papago Translation

    • 5. Papago Translation Chrome Additional Extension

      Papago Translation Chrome Additional Extension

      Papago Translation Chrome Additional Extension

    • 6. translating

      After dragging the translation target, click the Papago icon.

      After dragging the translation target, click the Papago icon. After dragging the translation target, click the Papago icon.

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